To access the help desk service via ZOOM, you must:
You can download ZOOM on your PC or mobile phone through following these steps:
1. go to: https://zoom.us/download.
2. select the download option: Zoom client for Meetings.
3. When the application is installed, launch ZOOM. The following screen will appear:
4. Select "Sign in with SSO".
5. Enter the “unibo”.zoom.us domain and select "Continue"
6. On the following screen, enter your University @studio.unibo.it email address and your password:
If you connect before the opening hours, the following scrren will pop up (the start date isn't indicative, the help desk will open at the indicated time).
You'll be logged into the waiting room screen as soon as the help desk opens
When the request to join the meeting appears, press the Join button. The following screen will appear:
You will now be able to enter the meeting room. Please keep your microphone and camera off while waiting and turn them on when meeting starts.
Once the meeting is over, press the “Leave Room” button and then choose the “Leave Meeting” option.
NOTE: DO NOT press “Leave Break Out Room”.