Second Cycle Degree/Two Year Master in Service Management

Programme Quality: facts and figures

In line with transparency principles and the university's actions fostering programme and service quality, we wish to provide useful data about the Degree Programme, in particular from the last 3 years.

"Cohort" refers to a student group starting university in a given year and does not include students transferring from another programme or students acquiring a second degree. Specific years or topics might be missing if the programme has not completed a full cycle.

Data updated to June 22, 2026

Students

Number of enrolled students

A.Y. 2025-2026

  • first year
    26
  • subsequent years
    18
  • "fuori corso" (years in addition)
    6

A.Y. 2024-2025

  • first year
    16
  • subsequent years
    21
  • "fuori corso" (years in addition)
    0

A.Y. 2023-2024

  • first year
    24
  • subsequent years
    N/A
  • "fuori corso" (years in addition)
    N/A

Gender

  • Female students 46.2%
  • Male students 53.8%
  • Female students 66.7%
  • Male students 33.3%
  • Female students 76.2%
  • Male students 23.8%

Programme attractiveness

Cohort 2025/2026

  • Residents in other Italian regions 23.1%
  • Residents abroad 53.8%

Cohort 2024/2025

  • Residents in other Italian regions 0%
  • Residents abroad 80%

Cohort 2023/2024

  • Residents in other Italian regions 14.3%
  • Residents abroad 33.3%

Required qualification

  • Bachelor's degree from University of Bologna 50%
  • Bachelor's degree from other university (including international degrees) 50%
  • Bachelor's degree from University of Bologna 13.3%
  • Bachelor's degree from other university (including international degrees) 86.7%
  • Bachelor's degree from University of Bologna 47.6%
  • Bachelor's degree from other university (including international degrees) 52.4%

Selection process

A.Y. 2025-2026

  • Available places
    40
  • Test candidates
    90

A.Y. 2024-2025

  • Available places
    36
  • Test candidates
    55

A.Y. 2023-2024

  • Available places
    36
  • Test candidates
    83

Compliance with study plan

Students moving on to second year

Cohort 2024/2025

  • Students leaving university 0%
  • Students transferring to another programme 0%

Cohort 2023/2024

  • Students leaving university 4.8%
  • Students transferring to another programme 0%

Graduates

Cohort 2023/2024

  • Graduates aligned to the exam schedule 66.7%

International mobility

International mobility programme participants

  • A.Y. 2025-2026
    4
  • A.Y. 2024-2025
    3

Graduates with experience abroad

  • Year 2025
    27.3%

Students' opinions

What students say about the programme

Statistical data regarding programme's course units.

Graduate satisfaction

Year 2025

  • 75% With this programme
  • % With programmes in the same Class (Italy)

Satisfied graduates

Year 2024

  • % With this programme
  • % With programmes in the same Class (Italy)

Satisfied graduates

Year 2023

  • % With this programme
  • % With programmes in the same Class (Italy)

Satisfied graduates

AlmaLaurea survey