Prospects

This profile specializes in identifying, organizing, and supporting qualitative and quantitative data analysis within service companies. Graduates handle problem analysis and support management in mapping value creation processes, identifying international growth opportunities, and managing vertical and horizontal data streams.

Under this macro-profile, graduates can access the following specific roles:

• Business Analyst: A specialist in data-driven problem solving, who masters economic-statistical and service management tools to support strategic decisions.

• Marketing or Purchasing Manager or Staff: Focuses on service marketing, service innovation, and digital services, utilizing measurement methods tailored to consumer behavior (B2C) and industrial relations (B2B).

• Sales Manager or Staff: Manages commercial operations by actively monitoring vertical data flows from and to demand, creating data-driven managerial pitches for strategic decision-making.

• Customer Relationship Manager: Oversees customer interactions and touchpoints by analyzing data from service processes, while applying organizational theory to manage and motivate front-line staff.

This profile focuses on organizational innovation and change management within service contexts. Graduates promote leadership principles to foster continuous transformation, oversee organizational processes, and support internationalization while coordinating front-line units that interact directly with customers.

Under this macro-profile, graduates can access the following specific roles:

• General Manager: Embodies leadership across all organizational levels, adopting an interdisciplinary approach to guide the continuous transformation and internationalization of the firm.

• Export Manager: A specialist in identifying and executing international development opportunities, mastering regulations concerning international markets, corporations, and new technologies.

• Financial Manager of Services: Conducts financial reporting, performance measurement, and strategic cost management, evaluating the value-creation capacity of investments with specific expertise in optimal financial structures and asset-liabilities matching.

• Customer Operations Manager: Manages organizational processes and human resources, specializing in motivating front-line units and boundary personnel in direct contact with the client.

• Management Controller: Applies international accounting principles and performance measurement methods, with a specific focus on sustainability reporting models and monitoring socio-environmental impact (ESG) key performance indicators.