Second Cycle Degree/Two Year Master in Business Administration and Management

Curriculum Service Management - For students enrolled in the a.y. 2015/2016 and 2016/2017

For students enrolled in the a.y. 2015/2016 and 2016/2017

First Year

Compulsory teaching activities

Period ? The period in which lectures are held 1: 21/09/2016 - 03/11/2016 2: 10/11/2016 - 23/12/2016 3: 13/02/2017 - 24/03/2017 4: 10/04/2017 - 31/05/2017 A: 21/09/2016 - 23/12/2016 B: 13/02/2017 - 31/05/2017 H: 13/09/2016 - 30/09/2016 ssd ? Disciplinary-scientific area to which the learning activity belongs cfu ? Credits
75974 I.C. of Economics 1
75975  Behavioural Economics 1 SECS-P/01 6
59160  Industrial Organization 2 SECS-P/06 6
75947 I.C. of Strategic Management 2
75951  Innovation and Web-Based Business Models 2 SECS-P/08 6
75949  Service Business Models 1 SECS-P/08 6
75976 Business Data Analysis 3 SECS-S/03 6
75945 I.C. of Accounting 3
42496  Financial Reporting 3 SECS-P/07 6
75946  Multidimensional Reporting 4 SECS-P/07 6
75977 International Commercial Law 3 IUS/05 6
75973 Human Resource Management and Leadership 4 SECS-P/10 6

Crash courses

Period ? The period in which lectures are held 1: 21/09/2016 - 03/11/2016 2: 10/11/2016 - 23/12/2016 3: 13/02/2017 - 24/03/2017 4: 10/04/2017 - 31/05/2017 A: 21/09/2016 - 23/12/2016 B: 13/02/2017 - 31/05/2017 H: 13/09/2016 - 30/09/2016 cfu ? Credits
77298 Crash Course In Accounting 1 0
76834 Crash Course in Finance 4 0
33508 Crash Course In Statistics H 0
77297 Crash Course in Economics H 0

Second Year

1) Compulsory teaching activities

Period ? The period in which lectures are held 1: 21/09/2016 - 03/11/2016 2: 10/11/2016 - 23/12/2016 3: 13/02/2017 - 24/03/2017 4: 10/04/2017 - 31/05/2017 A: 21/09/2016 - 23/12/2016 B: 13/02/2017 - 31/05/2017 H: 13/09/2016 - 30/09/2016 ssd ? Disciplinary-scientific area to which the learning activity belongs cfu ? Credits
34515 Final Dissertation 1 15
75970 I.C. of Customer Relationship Management 1
75971  Managing Satisfaction and Dissatisfaction 1 SECS-P/08 6
75972  Service Performance Metrics 2 SECS-P/08 6
48144 Corporate Finance 2 SECS-P/09 6
75980 I.C. of International Business 2
23716  Business Plan 2 SECS-P/08 6
34539  International Management 1 SECS-P/08 6
37394 Firm Laboratory 3 3
75981 Laboratory of Service Value Management 3
75982  Strategic Cost Management Laboratory 3 SECS-P/07 3
75983  Value Pricing Laboratory 3 SECS-P/08 3

2) Electives for 12 cfu from the list below: (12 - 36 CFU)

Period ? The period in which lectures are held 1: 21/09/2016 - 03/11/2016 2: 10/11/2016 - 23/12/2016 3: 13/02/2017 - 24/03/2017 4: 10/04/2017 - 31/05/2017 A: 21/09/2016 - 23/12/2016 B: 13/02/2017 - 31/05/2017 H: 13/09/2016 - 30/09/2016 ssd ? Disciplinary-scientific area to which the learning activity belongs cfu ? Credits
60749 Internship 1 12
60749 Internship 1 6
69821 Destination Marketing and Management 3 SECS-P/08 6
73688 E-Commerce in Tourism 3 INF/01 6
75584 Green Strategy and Sustainable Innovation 3 SECS-P/08 6
69212 Time Series Analysis and Forecasting In Tourism 3 SECS-S/01 6
79562 Social Environmental Reporting 4 SECS-P/07 6
79564 Web and Revenue Management 4 SECS-P/08 6