Service Management: the degree programme that shapes value-driven service professionals
Unlike other programs with traditional approaches focused on theoretical models or industrial sectors, Service Management directly addresses the area where much of today’s economic value is generated: services. This course is aligned with the reality of an economy increasingly centered on customer experiences and provides specific training for an evolving job market, meeting the concrete needs of businesses today and tomorrow.
Unlike other paths that often emphasize either analytical or managerial approaches, this course combines data and processes with a deep understanding of human and organizational dynamics. This holistic approach shapes professionals capable of navigating both technical and relational dimensions.
The course integrates management, marketing, innovation, and sustainability, preparing you for versatile roles in global contexts. This breadth of focus is rare in traditional economics programs, which are often more sector-specific or theoretical.
Service Management places strong emphasis on managing technological and organizational changes, training experts to tackle the challenges of digitalization. This makes the course more contemporary and practical compared to traditional approaches.
While other economics courses may focus on academic or theoretical aspects, this program is designed to produce immediately operational professionals, such as Service Business Analysts or Corporate Service Managers—roles increasingly in demand in global companies and organizations.