To access the help desk service via ZOOM, you must:
You can download ZOOM on your PC or mobile phone by following these steps:
1. go to: https://zoom.us/download.
2. select the download option: Zoom client for Meetings.
3. Once you have completed the installation, launch ZOOM and you will see this image:
4. Select "Sign in with SSO".
5. Enter the “unibo”.zoom.us domain and select "Continue".
6. On the following screen, enter your University @studio.unibo.it email address and your password:
If the help desk is not open yet, you will see this screen (the start date of the meeting is not indicative, the help desk will open at the time indicated).
When the help desk opens you will see this screen asking you to wait
When the request to join the meeting appears, press the Join button. You will see this screen:
You will enter the meeting room. Remember to switch on your microphone and camera only when the meeting starts, not while you are waiting.
Once the meeting is over, press the “Leave Room” button and then choose the “Leave Meeting” option.
NOTE: DO NOT press “Leave Break Out Room”.